"You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete."
Buckminster Fuller
May 4, 2010 - Transforming a City
Memphis took on its mantle as the distribution center of America in a very short time and through a very deliberate strategy. Michael Basch, a founding partner of Federal Experess and one of the architechts of this tranformation tells us exactly how they (r)evolutionized and transformed Memphis.
Our knee-jerk reaction in today's society is to re-act and jump to action as soon as we see there's a problem. The trouble is, when we do that, we're often not dealing with the real problem - just the symptoms - and as a result, we often make things far worse than they already are.
In this Leadership180.Net, Ravi Tangri explains the need to slow down our response so we can sense the full scope of the situation and pre-sence what action we really need to take, so we can take wise action raather than just action.
Leadership continues to evolve. First there was the autocrat, then the bureaucrat, and most recently there has been a lot of talk about the visionary or transformational leader. Now, with the massive turbulence in today's society and organizations, we're seeing the emergence of a new leadership style to navigate today's complexity.
Over 70% of most major change initiatives fail because they treat organizational change as a mechanical change to implement, and forget the 'people' side of the equation. It requires time and work to build buy-in and commitment to change.
In this week's Leadership180.Net, Ravi Tangri introduces Chrysalis' 'Go-No-Go' framework for building buy-in and commitment to change.
One of the greatest challenges today is how to engage multiple stakeholders and/or large numbers of stakeholders in collectively crafting a way forward. How do you allow each person to be heard and yet craft a strategy to move forward in a reasonably timely fashion.
Traditional engagement methods fall short, but there is a process that allows every voice to be heard and that enables groups of tens, hundreds or even thousands of people to swiftly tap their collective wisdom and collective find a way forward. This process is the World Cafe.
The service culture at Ritz-Carlton is outstanding, and, as outlined in the book 'The New Gold Standard', it is driven by their 5 principles of leadership.
While delivering a leadership program at the Ritz Carlton in Doha I had the opportunity to interview Avinash Menon, the Director of Human Resources to dive deeper into how their leadership shapes their service culture.
If 'Thank God It's Friday' is an all-too-common phrase in your workplace, and your people dread coming to work after the weekend, then you have a problem as a leader.
In this latest Leadership180.Net, Ravi Tangri explores the two major costs of this lack of engagement to you and your productivity, and he outlines what this calls you to focus on as a leader today.
Why do over 70% of change initiatives (TQM, reengineering, mergers, etc.) fail? Simply put, the analysis and design work stops short and ignores the major barriers to change.
In this clip from a presentation, Ravi Tangri introduces you to Chrysalis' Solutions Model (TM), a simple framework that expands traditional strategic analysis and planning to ramp up your odds for succeeding in your change project.
Why is effective leadership important? Perhaps not for when the leader is there, but rather when (s)he isn't there. Is the vision and purpose of the organization embedded throughout the culture or is the work and the service delivery sporadic and inconsistent.
On a recent trip to Qatar, I met Stephen Kennedy who raved about a recent vacation experience in Malaysia - he couldn't tell enough people how wonderful it was. And although he never met the manager, he absolutely knew what the manager's values and priorities were, because they infused the culture of the resort. His leadership came alive in every experience at the resort.
Jim Clemmer, author of Growing @ The Speed of Change (www.JimClemmer.com), speaks of how, in today's fast-changing times, leadership is required at all levels of the organization to move forward.
One of the most frequent questions I get is "What is this 'Art of Hosting Meaningful Conversations' that you use/" To some people, it's just the techniques, but it's really far more than that - it's what makes those processes effective, and that's what I explain in this latest Leadership180.Net.
February 9, 2010 - The Global Warming of Leadership™
While autocrats and bureacrats could run a profitable or productive organization prior to 2000, they were throwing away half to 2/3 of their profitability/ producitivity. Now the recession, the impending labour crisis and the demands of the younger generation are creating a Global Warming of Leadership™. The leadership that sustained you yesterday won't keep you head above water today. You need to move to higher ground as the Leadership Waterline™ rises.
